Customer Reviews
Customer service gets five stars. They were great providing shipping updates and quick to respond to a pricing question.We’ve only had the furniture for a couple days so I can’t comment on lasting quality yet but the initial impression is good. The cushion fabric feels high quality and the seats are nice and deep for a large guest.The reason for the 4/5 rating is because of the tedious assembly. Assembly took longer than expected but all materials were provided. Please note when assembling the couch to wait to tighten everything until the very end, as noted by the instructions.
Furniture was a little challenging to assemble but got through it. Very nice looking and comfortable.
I’m impressed with these chairs. The initial quality is very good. I say that as time will tell how the handle the weather. They are sturdy and very comfortable. Cushions are thick and have an inner foam plastic wrap around them for moisture protection. The fabric is thick and dries really fast. I’ve had several good rains. The swivel and glide rocking features are awesome. Stylish, contemporary but still wicker traditional. I would recommend them without reservation.
Definitely need 2 people to put together. Instructions need to be clearer; not all the washers were included.
I purchased 2 sets of this furniture 2 years ago. I still love it.I agree with the comments about assembly being a little tricky. I would for sure recommend 2 people if possible for assemblyI had an issue with screws loosening and falling out. I contacted the seller to ask if I could buy screws .They said no need to purchase but would I be kind enough to leave feedback.I got the screws a few days later in the middle of a renovation. They were lost in the shuffle so I never got to use them.However I feel they were so good to send them to me that it was high time for me to leave feedback.I would buy this set again 10 times over. Great price. Great looking. Great product. Needless to say great customer service❤️❤️❤️